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Welcome back
Here's what your team is doing right now.
Plan: …
Team: …
Workspace: …
Open conversations
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Live across your team right now.
Agents online
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Of your invited teammates.
Handoffs this month
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AI escalations to a human.
Avg first response
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Time to first agent reply.
Your team
— / —Invite teammates by name + email. Each invite is added to the role you pick — pick a preset or type a custom name like "Billing" and we'll create a routing lane for it. Conversations from your widget can then be assigned to the right team automatically.
Pick a preset or type a custom name. We'll create the team and route their conversations.
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Live conversations
Open conversations in your handoff workspace. Click any to open it in chat.waterwair.com.
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This month
Per-agent activity. We track time online (when chat.waterwair.com is open), conversations resolved, and AI handoff rate.
No analytics yet. Once your team handles their first conversations this month, the breakdown will appear here.